Praise and criticism are equally important in helping us be our very best.
We encourage you to talk to us.
Everyone loves a compliment, and they're important because they reinforce excellence. But, criticism is also valuable, as it points to opportunities to serve you better. Therefore, whenever we perform a service for you, we ask you to give us feedback. If you are happy with our service, we would love to hear about it. If we have not performed to your satisfaction, or if something we've done has offended you, please let us know so we can make it right. As much as we try to ‘get it right’ the first time, we’re human and sometimes make mistakes. The difference, we believe, lies in our commitment to resolve them. So, talk to us. It's the only way we can ensure your satisfaction. And, to us, that's what matters most.
Click here to Email our General Manager or call us at (608) 742-4328 (HEAT).